The skilled facilitator: a comprehensive resource for consultants, facilitators, managers, trainers, and coaches

The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Trainers, and Coaches, Third Edition
is a fundamental resource for consultants, facilitators, coaches,
trainers, and anyone who helps groups realize their creative and
problem-solving potential. This new edition includes updated content
based on the latest research and revised models of group effectiveness
and mutual learning. Roger M. Schwarz shows how to use the Skilled
Facilitator approach to: boost improvement processes such as Six Sigma
and Lean, create a psychologically safe learning environment for
training, and help coaches work with teams and individuals in real-time.
This edition features a new chapter that explains how to facilitate
virtual teams using conferencing technology.

The Skilled Facilitator
is a practical resource for corporate, government, non-profit, and
educational practitioners, as well as graduate students in group-focused
programs. This edition contains up-to-date material, based on recent
studies, to help facilitators move beyond arbitrary tactics to utilize
cutting edge, research-based strategies that improve group processes,
relationships, mindsets, and outcomes.